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Terms of Service
Last Updated: January 2026
1. Acceptance of Terms
By accessing or using PostWave ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
2. Description of Service
PostWave is an AI-powered social media automation platform that allows users to:
• Create and generate content using artificial intelligence
• Manage brand identities and product catalogs
• Connect and publish to social media platforms
• Schedule and automate content posting
• Track and manage social media presence
3. User Accounts
To use the Service, you must create an account. You agree to:
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account
You must be at least 18 years old to create an account.
4. Acceptable Use
You agree not to use the Service to:
• Violate any laws or regulations
• Infringe on intellectual property rights
• Generate or distribute harmful, offensive, or misleading content
• Spam or send unauthorized promotional material
• Attempt to gain unauthorized access to our systems
• Interfere with the Service's operation
• Impersonate any person or entity
• Violate social media platform terms of service
5. AI-Generated Content
Content generated by our AI systems is created based on your inputs and preferences. You understand that:
• AI-generated content may require review before publishing
• You are responsible for reviewing and approving all content
• PostWave does not guarantee the accuracy of AI-generated content
• You retain ownership of content you create using the Service
• AI-generated images may contain watermarks as required by providers
6. Social Media Integration
When connecting social media accounts, you:
• Grant us permission to access and publish on your behalf
• Agree to comply with each platform's terms of service
• Acknowledge that platform APIs may change or become unavailable
• Accept that scheduled posts may fail due to platform restrictions
• Can disconnect accounts at any time through the dashboard
7. Subscription and Payments
If you purchase a subscription:
• Fees are charged according to the selected plan
• Subscriptions auto-renew unless cancelled
• Refunds are provided according to our refund policy
• Prices may change with notice
• Free tier users have limited features and usage
8. Intellectual Property
• PostWave retains all rights to the Service and its technology
• You retain ownership of your original content and brand assets
• AI-generated content using our Service is licensed for your use
• You may not copy, modify, or distribute our Service
• Feedback you provide may be used to improve the Service
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
• The Service is provided "AS IS" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the fees you paid in the past 12 months
• We are not responsible for third-party platform actions or outages
• We do not guarantee specific results from using the Service
10. Termination
• You may terminate your account at any time
• We may suspend or terminate accounts that violate these Terms
• Upon termination, your right to use the Service ceases
• Some provisions of these Terms survive termination
• Data may be retained as required by law
11. Governing Law
These Terms are governed by the laws of the Kingdom of Saudi Arabia. Any disputes shall be resolved through arbitration in Riyadh, Saudi Arabia.
12. Contact Information
For questions about these Terms, contact us at:
Email: legal@postwave.ai
Address: Riyadh, Saudi Arabia